Indicium Field Support Engineer

Job Locations US-AL-Huntsville
Job ID
# of Openings
Regular Full-Time


Geeks and Nerds, as an employee owned company, believes the success of our corporation is directly tied to wellbeing and success of our employee-owners. With their dedication and innovation, our employee-owners contribute to the corporate success by exceeding our customers’ expectations. Our employee-owners are also the cornerstone of GaN’s community outreach programs to improve our neighborhoods where we work and live. We believe our employee-owners, customers, neighborhoods, and our country are collectively interrelated to improve the quality of life for us and our future generations. To expand our corporate mission, we are continuing to look for motivated employee-owners to join us at GaN. Come join us to begin your career and ownership at GaN.

GaN has an immediate opening for a Field Support Engineer. The Indicium Product Office is seeking junior to mid-level candidates to represent and operate NSITE (Network, System Integration and Test Environment) software, TRICS software, and OPDASH (Operations Dashboard) software. Software support typically involves Missile Defense Agency test execution activities (Flight Tests, Ground Tests and Wargames/Exercises). The candidate should also have the ability to perform hardware integration and maintenance, have a basic understanding of computer networking, and a general understanding of computer hardware troubleshooting. The candidate will also be responsible for conducting validating configuration management documentation in support of information assurance certification and accreditation activities. The candidate should be a self-starter and be able operate with minimal supervision. The candidate will support from the Systems, Simulation, Software and Integration Directorate (S3I), Redstone Arsenal.  



• Operate NSITE, TRICS and OPDASH software based on event support requirements (will require up to 10% travel)
• Support NSITE, TRICS and OPDASH Software field testing and reporting
• Coordinate and interact with site personnel to perform hardware integration
• Maintain configuration management documentation (Microsoft Visio) and verify system configurations
• Identify system engineering requirements from customer goals and objectives


Required Skills:

• Secret Security Clearance
• Ability to work independently with minimal supervision
• Strong interpersonal skills and reporting practices
• Basic Information Technology (IT) principles and troubleshooting experience
• Experience with Internet Protocol (IP) networks and Cisco networking equipment
• Required to deploy for CONUS and OCONUS support (on average 10 – 25% per year)
• Bachelor degree in Information Technology or equivalent experience
• Security+ and either a Microsoft OS or Cisco certification
• Strong Windows 10 OS configuration experience
• Strong Microsoft Office skills
• Strong Microsoft Visio skills

Preferred (not required) Skills:

• Current A+ and/or Network+ Certifications
• Understanding of Network, System Integration and Test Environment (NSITE) software
• UHF Tactical Radio operation experience
• Functional understanding of tactical interoperability equipment to include Air Defense Systems Integrator (ADSI), Link Monitoring and Management Tool (LMMT), Joint Range Extension (JRE) or like systems
• Familiarity with the Missile Defense Agency (MDA) test planning and procedures
• Familiarity with Missile Defense Agency interoperability message sets (such as VMF, B-Series, XML)
• Understanding of common tactical data link (TADIL) messages and message interactions
• Familiarity with WireShark and/or OmniPeek software
• Familiarity with HBSS components and general information assurance practices


Geeks and Nerds Corporation is an Equal Opportunity Employer. We are pleased to consider all qualified applicants for employment without regard to race, color, gender, sexual orientation, gender identity, religion, national origin, age, marital status, veteran status, disability, genetic information or any other legally protected classifications. Geeks and Nerds Corporation participates in E-Verify.


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